Chapter 7: Appraising and Managing Performance

Chapter 7: Appraising and Managing Performance
Challenges

After reading this chapter, you should be able to deal more effectively with the following challenges:

1. Explain why performance appraisal is important and describe its components.
2. Discuss the advantages and disadvantages of different performance rating systems.
3. Manage the impact of rating errors and bias on performance ratings.
4. Discuss the potential role of emotion in performance appraisal and how to manage its impact.
5. Identify the major legal requirements for appraisal.
6. Understand how to manage and develop employee performance proactively.