Chapter 2: Managing the Structure and Flow of Work

Chapter 2: Managing the Structure and Flow of Work
Challenges

After reading this chapter, you should be able to deal more effectively with the following challenges:

1. Describe bureaucratic, flat, and boundaryless organizational structures and the business environments in which each is most appropriate.
2. Explain why managers use worker teams to produce products and services.
3. List the factors that influence worker motivation that are under managers' control.
4. Design jobs to maximize company performance.
5. Use job analysis as the first step in designing HR programs.
6. Apply flexible work designs to situations in which employees have conflicts between work and family or employers face uncertain demand for their products.
7. Develop policies and procedures to protect human resource information system data so that employees' privacy rights are maintained.